Refund & Cancellation Policy

Last Updated: 5 May 2026

This Refund Policy outlines the terms under which refunds may be issued on [Your Website Name]. By making a payment on our platform, you agree to this policy.

1. No Refund Policy

All tournament entry fees are strictly non-refundable once the payment has been successfully completed.

2. Eligible Refund Cases

Refunds may only be considered under the following conditions:

• Tournament is canceled by us
• Technical issues from our side prevent participation
• Duplicate payment made by the user

3. Non-Eligible Cases

Refunds will NOT be provided in the following situations:

• User fails to join the match on time
• User leaves the match voluntarily
• Loss in the game or dissatisfaction with results
• Network issues from the user’s side
• Device or performance-related issues

4. Duplicate Payments

In case of duplicate payments, users may request a refund for the extra amount. Proper proof of payment may be required.

5. Refund Process

Approved refunds will be processed through the original payment method. It may take 5–7 business days for the amount to reflect in your account.

6. Cancellation Policy

Users cannot cancel their participation once they have registered and paid for a tournament.

7. Fraud Prevention

Any fraudulent activity, misuse of payment systems, or abuse of refund requests may result in account suspension and denial of future refunds.

8. Policy Updates

We reserve the right to modify this Refund Policy at any time. Changes will be updated on this page.

9. Contact Us

For refund-related queries, contact us at:

nilmaanus@email.com